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Personal Data

Waterside Vets website usage of Personal Data

The information we collect

We receive, collect and store the information you provide to us to be used in the provision of Veterinary Medicine and Surgery.  Specifically, we collect:

  • Title, first name, surname, postal address, email address(es), telephone numbers; the same such details for individuals you have authorised to act on your pet’s behalf in lieu of yourself


This information is used to allow us to register you as clients of Waterside Vets in our Practice Management System (PMS).  Using this information we can contact you by telephone, post or email to facilitate the booking, cancelling or moving of appointments, consultations and meetings, to discuss results of diagnostic tests and third party results such as pathology reports, to answer questions you ask of Waterside Vets via face-to-face in practice, website, social media and contact apps such as PetsApp.


This website uses analytical cookies to track the usage of this website. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

Storage, Usage, Sharing and Disclosure of your information

The website of Waterside Vets Ltd is hosted on the platform. provides us with the online platform that allows us to tell you about our services, opening times, location, contact information and the team at Waterside Vets. Your data may be stored through’s data storage, databases and the general applications. They store your data on secure servers behind a firewall.

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